TERMS & CONDITIONS

This page tells you the terms of use on which you may make use of our website www.theottomanbarberbarista.co.uk, whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

INFORMATION ABOUT US

theottomanbarberbarista.co.uk is a site operated by TOGL Ltd, trading as The Ottoman Barber & Barista (“We”). We are registered in England and Wales under company number 334365995.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors.

OUR LIABILITY

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

CONDITIONS OF SALE

THE OTTOMAN BARBER & BARISTA / GIFT CARDS AND BOOKINGS

1.1 The Ottoman Barber & Barista gift cards will not be replaced if stolen, lost or damaged.

1.2 The Ottoman Barber & Barista gift cards are valid for six months from the date of issue.

1.3 The Ottoman Barber & Barista gift cards are not transferrable or negotiable and cannot be exchanged for cash.

1.4 The Ottoman reserves the right not to accept damaged or defaced gift cards.

1.5 Gift cards can be purchased in any The Ottoman Barber & Barista location, as well as within our online services at www.theottomanbarberbarista.co.uk

1.6 You can redeem your The Ottoman Barber & Barista gift card in any The Ottoman Barber & Barista location across London.

1.7 Service bookings for Amersham, Gerrard Cross and Beaconfield stores can be made online, by phone or in relevant store.

1.8 Payment of service bookings must be paid in half upon booking, and the remaining half is to be paid in store after the treatment.

1.9 Offers and promotions cannot be used for appointment bookings unless stated otherwise.

1.10 Late appointments (over 5 minutes) cannot be fulfilled or be subject to refund or change.

1.11 One-time promotional offers should be redeemed as per the terms and conditions given at the time. We reserve the right to refuse a specific discount or promotional offer if we believe the promotion has been already redeemed, or if the promotion code is not presented in-store.

CONDITIONS OF SALE

THE OTTOMAN BARBER & BARISTA / PRODUCT SALES

Please visit www.theottomanbarberbarista.co.uk/returns for our product returns policy.

CONDITIONS OF REFUND

Appointments are charged at the point of purchase. If you cancel a session we do not offer a refund. If the cancellation is within 24 hours of booking, your credit will remain on your account or you can move your session date/time. If it is less than 24 hours the full fee is lost.

GIFT CARDS

The Ottoman Barber & Barista gift cards can be redeemed or topped-up within The Ottoman Barber & Barista stores in the UK. You can add to the value of this card up to a maximum of 5 treatments. Please note that The Ottoman Barber & Barista gift cards can only be topped-up with services therefore are not to be treated as cash. Services are to be redeemed accordingly and are not subject to change of treatment. Gift cards are valid for 6 months from the date of purchase. Gift cards cannot be exchanged for cash or vouchers and we are unable to replace gift cards that have been lost, stolen or damaged. The Ottoman Barber & Barista gift cards are issued by TGR Retail Ltd, trading as The Ottoman Barber & Barista. We reserve the right to refuse cards which we believe have been tampered with, duplicated, or otherwise affected by fraud.

LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of material on our site other than that set out above, please address your request to info@theottomanbarberbarista.co.uk.

LINKING FROM OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them, or for any loss or damage that may arise from your use of them.

JURISDICTION AND APPLICABLE LAW

The English courts will have exclusive jurisdiction over any claim arising from, or related to a visit to our site, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.

VARIATIONS AND YOUR CONCERNS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site. If you have any concerns about material which appears on our site, please contact info@theottomanbarberbarista.co.uk

COOKIE POLICY

The Ottoman is committed to protecting and respecting your privacy. A “cookie” is a small text file used to perform certain website functions, including recognising returning visitors to a site. We are currently undertaking a thorough review of the cookies and similar technologies we use on www.theottomanbarberbarista.co.uk in order to provide you with comprehensive information about them and your cookie choices. Please bear with us while we conduct this important exercise. We will update our Cookie Policy shortly with further information. You can disable cookies from your browser and delete all cookies currently stored on your computer. To find out how to do this for your particular browser click “help” on your browser’s menu or visit www.allaboutcookies.org for further information.

Please find out more about our cookie policy here.

PRIVACY POLICY

The Ottoman Barber & Barista cares about your privacy. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our world-class products, services, websites and mobile applications (collectively, our “Services”). Your personal data includes information such as:

  • Name
  • Address
  • Telephone number
  • Date of birth
  • Email address
  • Other data collected that could directly or indirectly identify you.

Our Privacy Policy is intended to describe to you how and which data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (“DPO”) and our dedicated team that supports this office by contacting us at privacy@theottomanbarberbarista.co.uk. This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.

Please find out more about our privacy policy here.

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